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Located in San Francisco, Footprint USA offers a curated selection of premium brands specializing in technical lifestyle footwear and apparel. Our collection features high-quality, innovative products designed for comfort, performance, and style, ensuring our customers find the perfect fit for their active lives. Committed to sustainability, we provide exceptional service and long-lasting value through our carefully chosen premium brands.
Have a question? We are here to help.
What are the shipping options?
We provide a variety of shipping options with UPS, US Post Office, and Fedex to ensure you get your product in a timely manner.
What are the international taxes, duties, etc., that I have to pay?
Certain brands are restricted to be shipped outside of USA. We are not liable for any international taxes, and duties. They will be charged by the carrier upon receiving your package. Taxes are not refundable if you return the item unless the customs in your country refunds you.
Where are you located?
We're located in San Francisco, CA. We ship our items from the Bay Area, CA.
How do I contact your company if my question isn’t answered here?
For general questions, please email us at Hello@FootprintUSA.co, you can also reach us via Social through Instagram/Facebook DM, chat on our website, and by calling us during our normal business hours.
Let customers speak for us
Amazing!!!
I ordered from Footprint and had never heard from them before so I had concerns about legitimacy but was very pleasantly surprised. The notification of shipment came quickly and arrived just as quick. Nice job all around.
First time buying from them excellent service fast.. definitely will order from them again.
Fast shipping, item is exactly as described
Fast shipping,just what I wanted
Great hat!
Keeps my head warm. Fits just right while most hats are too big on me. Leavs stripes marks on my forhead for few minutes after I take it down but it’s not too bad
I love this box set it’s got everything I need to keep my uggs clean and nice
Product arrive earlier than expected and it’s exactly what I ordered. Sold out pretty much everywhere in the size I needed. Thank you!
Amazing Ugg sneaker! So soft and fit perfectly! I’m usually a kids 6, but these particular Uggs I had to size up to womens 8 to get the perfect fit. All my Tasman and ultra mini Uggs are kids 6, but the sneaker was more narrow on the sides so I took a chance without trying them on and found them from footprint USA in a women’s 8. These give me better width and a half inch more toe space. Worth the extra $50 and unfortunately, I had to pay the ridiculous $20 shipping. I would definitely order with them again. I was hesitant because I’ve never heard of this store. Packaged well and shipped accordingly. Shipping is crazy as most Uggs ship free, but I’m glad to have these before the holiday season ends.
Websites legit, fast shipping, uggs are so cute
I just wanted to say that I really like the shoes I ordered, and I'm grateful for the excellent customer service. They quickly and professionally helped me resolve the issue with the size of my shoes.
Run small
Love them!!!
Love them came really fast spoke with a guy on the phone at the actual store to make sure item was legit and I would recommend anyone to purchase and I’ll be making future purchases
Packaging was perfect and compact!