Return Portal

Return label service is only available for customers within the continental United States. 

Please follow the below steps to ensure a speedy and easy return

1. Include a copy of your packing slip or order number
2. Drop the box off at your closest UPS location.

• Returns without the original packaging will not be accepted for refund
• All footwear returns must have the original packaging including shoe trees/shoe horn, inserts, or it would result in a $10 deduction.
• When using the return label service, $12 will be deducted from the total amount of your refund. Once we receive your return, please allow up to 5 days for return processing. Return label service is only available for customers within the continental United States. 
• Worn merchandise will not be accepted for refund or exchange
• All returns must be received back within 30 days of order date
• If merchandise that is sent back is worn, damaged, size tag cut, or in unsaleable condition, it will be returned to the customer at their expense.
• Any shipping insurance purchased with your order will not be refunded.

Worn merchandise, or products returned with damaged box, tags removed may result in a rejection of return. This includes taping up the product box, and/or using it as a shipping box when returning the item.